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Business software prepares for radical decade of change

Nicholas Neveling, Accountancy Age, 25 Oct 2007

A smaller pool of suppliers and a plethora of new technology platforms to negotiate, will lead to a period of radical change for finance teams

Finance teams that use business software should prepare themselves for a period of radical change, experts have predicted, where they will have a smaller pool of suppliers to buy software from and a plethora of new technology platforms to negotiate.

Across the board, speakers and vendors at this year’s Softworld Accounting & Finance exhibition said that industry consolidation and rapid rise of on-demand, online software was set to revolutionise the shape of the sector over the next decade.

‘About 15 years ago there were 800 business and accounting products. Today there are less than 100. Probably only 50 of those are in development mode, the rest are in maintenance mode,’ said Dennis Keeling, chief executive of BASDA.

‘There are going to be fewer vendors for people to choose from. It is going to be much more difficult for new entrants to break into the market because as companies consolidate functionality is enhanced and it becomes so much harder for new entrants to match,’ Keeling added.

The rise of the internet and the use of mobile phones and PDAs to access information is the other transformation the industry is negotiating. Once the preserve of small packages offered to start-up business, software as a service, web-based applications and on-demand software are becoming more mainstream as more and more companies of a much larger size consider new platforms.

Don Haddaway, of Artisiam Software, said: ‘The web is ubiquitous, which enables people to access key information anywhere. PDA, mobile and internet technologies can all be leveraged to provide key information to decision makers at all times.’

Dave Turner, marketing director at Coda, however, sounded a note of caution. ‘We are approaching on-demand software with caution. It has worked for customer resource management, but it is still to be proven that it will work for f inance,’ he said.

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