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Corporate governance: Wake-up call – risk transparency needs to be 'central'

Make company-wide risk management run like clockwork, or you could wind up facing catastrophe.

23 Feb 2009

By Robert Bruce

It was the veteran muck-raking journalist Claude Cockburn who used to provide the sort of advice we need today: “Every morning when you wind up your watch you should wind up your mind as well.” And that may be the trouble, people no longer have to wind up their watches every morning. Like so much in life, a screen-based system does it for them. And it becomes easy to forget, as is dawning on us every business day of our lives, precisely what lies beneath the information we use.

But this is the most important focus for any member of a board of directors in 2009. Under the Companies Act 2006, directors have to take the long view and explain what they are up to. They may be tempted to set this aside as another bit of old boilerplate to put in the report and accounts. But it could be a very useful overriding principle to stare at in the mirror every morning. You may not have to wind a watch up, but you do have to think ­ and think harder than ever before.

It may be a cliché, but it’s true ­ the world has changed. Even at this time last year, any finance director who was asked where a material uncertainty might lie would have what they thought was a fairly competent view, backed up by all the papers and documentary evidence that an investor, or a lawyer, might want. That is no longer the case.

Now it is different. So how should you tackle it? For a start, just as the world has changed, so should your approach. Throwing out all the thoughts and procedures which would have seemed automatic last year should be a start. All you need to know, as one finance director said to me recently, is that “same as last year” cannot be an option.

The old procedure of starting from last year’s figures and effectively twiddling them a bit is no longer of any use. It is time for a blank sheet of paper. There has to be a new story to be told. There has been a profound change. And at the heart of it, for all directors, let alone finance directors, is the issue of going concern.

This means dealing effectively with the risks which the company faces. All those neat risk matrixes which were sent up to the board of directors in recent years proved little use when the whole world tipped sideways. Suddenly the bit of the risk boxes which no one ever took any notice of was the bit which was ­ typically ­ the most pressing and important. It was that chunk labelled “High risk. Low likelihood.” But that is now exactly where the majority of companies find themselves.

Not just that. Risk has for too long been packaged away as a separate discipline. Directors look at the reports. They become an aide-memoire. They don’t become central to board thinking. One risk expert once pointed out to me how a risk manager had been hauled over the coals because one specific risk had appeared out of left-field and caused great damage to the company. The board was incandescent. The risk managers got it in the neck and then pointed out that the risk which the board had been unprepared for was high on the risk analysis which had gone up to the last board meeting. The board just hadn’t paid any attention to it. Classic, really.

Risk must now be central – and central not just to a company internally, but also to its investors externally.

The finance director that survives will be the one that manages to tie these two concepts together. The board should need no incentive after the events of the last year to take risk rather more seriously and to actively seek out risks which fit in the high risk, low likelihood box. Likewise, the more companies come clean to investors over the risks that they face and explain what they are doing about them, the better chance of survival they will have.

There are other measures which have now come fully into force which, if properly used, will help directors get a grip. The first is the use of the business review. People may have complained, back when it was being formulated, that this is just more bureaucracy, but now it seems a timely tool to provide help. Add this to IFRS7 covering the disclosure of liquidity risk relating to financial instruments and you have a package which can be used to update corporate thinking and turn disclosure into something useful both to investors and directors.

Put both of these measures together and then set out to provide a narrative and information that will make your company’s disclosures valuable. This is the year when, above all, companies that put across a credible and well-documented story that reassures investors are the ones that will last the course.

But the key skill will be that daily winding up of the mind to cope with ever-shifting circumstances.

Visitor comments

Robert is right...but could go further

The picture Robert portrays is spot on. Risk management needs to become a central part of corporate culture and be taken seriously by Boards. However I'd extend the scope from risk alone to 'risk-reward'.

Organisations need to not only assess their opportunities for potential risks but see risks as a startpoint for innovation; and demonstrable, effective risk management as a source of competitive advantage in bids and an element of improving credit ratings and minimising insurance premiums.

CROs and Risk Managers need support to be able to deliver this. Organisations must decide on their 'risk appetite' and evolve their cultures accordingly. For some organisations it may be the time to take more - but better qualified - risk, if the information and evidence is there to support these decisions. Risk professionals need the support of an enterprise-wide risk management system and framework, which will provide the supporting information for rigorous scrutiny and audit - which is only likely to increase both from inside and outside the organisation. Siloed spreadsheet solutions just won't cut it any more as they are prone to error, lack security and auditability - but most importantly make an enterprise-wide and beyond view of risks and opportunities almost impossible to achieve. Enterprise-wide software can act as a catalyst that will help enable and embed the needed cultural changes that will take risk management from the periphery to the heart of the business.

Posted by Peter Robertshaw - Strategic Thought Group, 24 Feb 2009

 

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