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The 'digital enterprise' is often referred to as Industry 4.0. In fact, there are quite a few definitions that more or less point back to the same thing; the creation of a more digital business. Here we use Industry 4.0 as our anchor definition, which is in part underpinned by BPO 4.0; smarter, technology-enabled Business Process Outsourcing or digitalisation of the back office.
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